Terms & Conditions

By using the ELIVRA website and placing an order, you agree to the following terms.

Orders & Payments

• Please provide accurate contact and delivery information when placing an order.

• Orders are subject to confirmation and product availability.

• Prices and promotional offers may change without prior notice.

• Cash on Delivery (COD) availability may depend on your location and courier service.

Product Information

We aim to display accurate product descriptions and images. Minor variations in packaging or appearance may occur.

Please read product instructions and ingredient information before use. Individual skin responses may vary.

Shipping, Cancellation & Replacement

Shipping and delivery are subject to our Shipping & Delivery Policy. Confirmed orders cannot be cancelled. Eligible damaged or leaking products may qualify for replacement under our Return, Refund & Replacement Policy. Refunds are not available under that policy.

Website Use

You agree not to misuse the website, interfere with its operation, or submit false or misleading information.

Contact

For questions about these terms, contact ELIVRA on WhatsApp at 03369600501.